Welcome to watsonx Orchestrate

To give you the best experience, please select your primary role. We'll tailor the interface, guidance, and features to match your needs.

Don't worry - you can switch roles anytime or work in multiple roles.

⚙️

Admin

I manage the platform and enable teams

You'll focus on:
  • Setting up integrations
  • Managing connections
  • Configuring access
  • Monitoring usage
🔨

Builder

I solve customer care challenges with AI agents

You'll focus on:
  • Reducing ticket volume
  • Speeding up inquiries
  • Automating processes
  • Improving satisfaction
💡

Subject Matter Expert

I validate agents with customer service expertise

You'll focus on:
  • Testing accuracy
  • Validating responses
  • Ensuring quality
  • Providing feedback

Let's find your best role

Answer 3 quick questions to help us recommend the right role for you.

1. What will you primarily do in watsonx Orchestrate?

2. What's your technical comfort level?

3. What's your immediate goal?

We recommend:

Remember
You can always switch roles later or work in multiple roles. This is just your starting point.
IBMwatsonx Orchestrate

Getting Started

Quick setup and guidance

Access setup guides, tutorials, and quick actions to help you get the most out of watsonx Orchestrate. This panel stays available even after you've built your first agents.

/ Manage / Connections

Connection settings

Configure connections and credentials to use the applications in the tools.

Connections

Add connections to use the applications in the tools in both draft and live environments. The draft environment is to preview and test the tools.

All (188) Knowledge (55)
Name Draft Live Last updated
Tavily
tav1123 Direct access token
Member credential Direct access token
Member credential 4/2/2025
Salesforce
Out1234578 OAuth 2 (Authorization code)
Team credential -
- 4/2/2025
Slack
Out1234578 OAuth 2 (Authorization code)
Member credential OAuth 2 (Authorization code)
Member credential 4/2/2025
Trello
Out1234578 API Key
Team credential Bearer token
Team credential 4/2/2025
Workday
Out1234578 Basic auth
Team credential NA
- 4/2/2025

Connect your first app